Frequently Asked Questions

1. How can I expect to receive my tickets?
If there is ample time, tickets will be sent to you by FedEx Express. When tickets are shipped, you will receive a FedEx tracking number to allow you to chart the progress of your purchase. If there is not enough time for FedEx to perform the delivery, your tickets can be shipped through email, will-call, or a meet-and-greet with a local representative.

2. What will be the seat numbers?
For the purpose of ensuring the privacy of both ticket broker and ticket buyer, seat numbers are not provided until the order has actually been processed.

3. Will my seats be together?
Seats will be side-by-side unless otherwise stated on the listing.

4. Are tickets guaranteed?
When you order your tickets through, you will always receive a 100 percent satisfaction guarantee. Your tickets are guaranteed to be 100 percent legitimate and genuine. You will receive tickets for the seats that you have chosen, and we will handle full refunds if the event is ever cancelled. We also guarantee that you will receive your tickets in ample time for the chosen entertainment event.

5. Are secure measures taken when placing orders?
Daily certification and testing is always performed at to ensure that you will purchase your tickets securely. Encrypted servers of 128-bits protect all sensitive information. Your personal data is never sold to third parties, and we also use leading SSL technology to prevent you from being harmed by any Internet threats. Ticket purchases can be made in complete confidence through

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JustCheapTickets is not the ticket seller but is a ticket marketplace acting as a third party. We are also not the box office or the venue. Ticket prices are defined by ticket sellers and will sometimes be different from the face value.